Making travel
reservations through Adventure
Tours - Asia Pacific Travel
Vietnam is secure
and guaranteed. In most of the cases, advance payment
by credit card or bank transfer is required.
The Charge on your card will appear as
Asia Pacific Travel Vietnam
Your use of this Web site is expressly conditioned on
your acceptance of the following terms and conditions.
If you do not agree with any part of the following terms
and conditions, you must not use this site.
Tour
cost
Prices
are according to category of accommodations, vehicles,
meals , boats, and others services mentioned on each tour
program.
How to
make reservations
The reservation should be sent by fax,
mail, or e-mail to:
Office
in Hanoi Capital Vietnam :
Adventure Tours
- Asia Pacific Travel
Add : 87 Hoang Quoc Viet St, Cau Giay, Hanoi, Vietnam
Tel : (84.24) 37568868 - 38364212
Fax
: (84.24) 37567862
Hotline
: + 84.9.1 3224473
Email
: info@adventuretours.vn or pacifictravel@hn.vnn.vn
Office in Danang
city - Vietnam :
Add:
69 Pham Ngoc Thach St.,Haichau Dist, Danang City,Vietnam
Tel: (84.236) 3 286 088
Fax: (84.24)3 7567862 /(84 236)3531897
Office in Hochiminh
city - Vietnam :
Adventure
tours in Hochiminh city
Address
: Suite 403, Floor 4th, 134 Cao Thắng, District 3, Hochiminh city, Vietnam
Tel : 84.28.38334083
The reservation is validated
only if you have received a confirmation of Adventure
Tours upon your payment of deposit.
Confirmation [ Top]
You should
acknowledge your reservation by fax, mail or e-mail to
Asia Pacific Travel as soon as possible before your arrival
to Vietnam. Your reservation is valid only if you have
already acknowledged your reservation.
Cancellation
[ Top]
If a client
decides not to participate in the tour, the deposit will
be retained to cover cancellation charges.
If you cancel 30 days
before your arrival, deposit is full refundable.
If you cancel 10 -20 days before your arrival, 50%
of deposit is refundable.
If you cancel less than 10 days before your arrival, deposit
is non refundable.
No refund or reduction
will be made to any member of GROUP/F.I.T who breaks the
journey from the itinerary or any part of the itinerary
in Vietnam.
Deposits
[ Top]
A deposit
of 20 % of the tour price per booking is required within
14 working days before your arrival.
Deposit should be made by credit card or bank transfer
to the bank account of - ASIA PACIFIC TRAVEL Co ltd.
Payments
[ Top]
By
bank transfers :
-
Beneficiary
name: AsiaPacific Travel Co., ltd.
-
Beneficiary
address: 66 Hang Than st, Hanoi, Vietnam
-
Beneficiary
Account number: 0021.370.748. 008
-
Bank
name: Bank for Foreign Trade of Vietnam, Hanoi
Branch
-
-
Swift
code or Bank code for transfer: BFTV VNVX
002
-
Note:
bank fees is on your side (Please choose OUR fees and take note "NO DEDUCTION" or "FULL VALUE")
Bank credit transfer as
well as expenses, which must be charged by the customer,
are credited on the above account.
Credit
card : [form of authorization-by
Winword file - by
Acrobat PDF file ] ( this is the better way for payment)
For payment
by credit card (2% for Visa/ Master card, 3% for Amex/ JCB card, free for Domestic card ) of expenses are charged by customer
who has to fill in the form and make a copy of his credit
card, then both documents must be faxed to the following
number: (84.24) 37567862.
The form
and photocopy of your passport must be sent to which are
regarded as the final and legal proof of your payment
for Adventure tours.
As the payment has been made, AdventureTours.vn will draw
up a confirmation which is handed out to the customer
when he is arrived in Vietnam.
For secure payment online through www.onepay.vn (Vietnamese secure payment system )
exchange fees:
3% for Visa/ Master card,
4% for Amex/ JCB card,
1% for Domestic card).
Please fill in the form below:
Customer name* |
|
E-mail* |
|
Phone number* |
|
Fax |
|
Address* |
|
City* |
|
Country* |
|
Receiver address |
|
Once receiving your information, we will send you a secure link for payment online. Note: (*) means necessary information.
MoneyBookers.com
or Moneygram.com (Credit Card): As your payment
options
Money
Transfer:
Payment
by money transfer service of Western Union
You can choose many of bank agents of Western Union in
your country or do it online to transfer money to our
company. Please follow the guide of http://www.westernunion.com
After that, please send us the bank code of this transaction
by fax/ mail, then if it is approved, we will send you
the confirmation. (Bank charge may apply. This, if any,
will be settled by client)
Voucher
Vouchers are to be issued by Adventure Tours Asia Pacific
Travel for all bookings. A copy of the clients' itinerary
should be enclosed with the vouchers and should reach
the clients on arrival or at the beginning of the booked
arrangements.
Liability
Adventure Tours - Asia Pacific Travel is committed to
doing it's utmost to provide the services to the best
of it's capacity and upon the satisfaction of it's clients.
It's the understanding of the concerned parties that we
acts as an intermediary between the clients and airlines,
hotels, transport operators and other contractors providing
the services to it's clients.
Adventure Tours - Asia
Pacific Travel will in no event be liable to the clients,
by reason of breach of services or unsatisfactory services
provided to the clients by third parties or by way of
indemnity or in tort or otherwise, for any loss, injury,
damage, delay and change in schedule or other adverse
events, which are beyond the control of Adventure Tours
- Asia Pacific Travel and /or sustained by an act or default
of any person or company providing the services to the
clients. The clients warrant that Adventure Tours - Asia
Pacific Travel will not be responsible and/or liable for
any additional expense and/or damage incurred due to any
delay, accidents, natural disasters, political changes
or social unrests.
Force-Major
The parties are exempt from obligations under this contract
and do not bear the obligations towards each other on
occurrence of Force – Major circumstances,
such as:
1) floods, earthquakes, tsunamis, epidemics and other
natural phenomena;
2) fires, explosions, failure or damage to vehicles;
3) Strikes, sabotage, local conflicts and other unforeseen
situations which directly affect the execution under the
given contract;
4) announced or unannounced war, revolution, mass
disorders, terrorist acts;
5) lawful or illegal actions by organs of state or
management of their structural divisions.
The party, which is unable to perform any of the undertaken
obligations due to Force - Major circumstances, is obliged
to notify the other Party, in writing, at the time of
the commencement as well as the end of such given circumstances.
Claims
All disputes, claims and litigation regarding the services
will first be settled by way of negotiations and mutual
understanding. In the event such negotiations and mutual
understanding fail. The disputes, claims and litigation
will be finally settled by arbitration of the Vietnam
International Arbitration Centre (VIAC) at the Chamber
of Commerce and Industry of the Socialist Republic of
Vietnam. All claims must be submitted in writing within
30 days after the end of the services.
Insurance
[ Top]
Upon
request. Insurance fee is 1.5USD per day per person, covered
with accident insurance up to 10000 USD ( Ten thousand
US Dollars) by Vietnam Insurance Company “BaoViet”.
Meals [ Top]
According
to many types of our programes, breakfast is always included,
and therefore you can make a choice for your convenience.
Generally in remote areas, we suggest you to use our service
for your meals because it’s probably more expensive
and quite difficult for you to arrange it on your own.
Budget
hotels - Home Stay - Overnight at Village : Generally
these are small guest houses , mini hotels, home stay
: basic room with or without Air condition room, separate
bathroom.
Standard
hotels : The standard of accommodation. Aircondition
room, satellite T.V, hotel restaurant for breakfast, telephone,
equal 2 stars stars international hotel.
Deluxe
hotels : Equal 4 stars to 5 stars international hotel.
A/C, 24 hours room service, often large rooms and good
views, choice of oriental and western cuisine, telephone
in each room, business centre, etc.
NOTE
: In some areas, especially in remoted areas, there is
no choice of standard or deluxe hotels, but sometimes
there is only budget, or there is only guest house with
basic condition.
